Support

Most questions are answered in our FAQ. Look there first for wallet setup, trading, token launches, task completion, and account issues.

• Wallet connection issues. Ensure you are using Phantom, Solflare, or Backpack on the correct Solana network (mainnet). Clear cache and retry.
• Transaction not showing. Solana transactions settle in seconds. If a transaction is not visible, check a Solana explorer such as Solscan with your wallet address before contacting support.
• Task not credited. Task rewards are verified before release. If your completion is not credited within 24 hours, contact support with your wallet address and task reference.
• Creator token not found. Search by creator name or wallet address. Tokens that have not graduated will only appear within People.market, not on general token trackers.
• Account or verification issue. If your social verification failed or your account is restricted, email support with the affected handle and a brief description.

• Email: support@people.market
• Response time: we aim to respond within 1–2 business days.

If you have found a security vulnerability in our contracts or platform, do not post it publicly. Report it privately to support@people.market and we will respond within 48 hours.